Overview

We collect and use information only where it helps us deliver educational services, manage bookings, and support families clearly and responsibly.

We aim to keep data handling proportionate, secure, and limited to what is genuinely needed to support the learning experience.

What we collect

The information we collect will vary depending on the services you use, but may include the following:

• Parent name and contact details
• Child’s name and learning information
• Account and login details
• Purchase history

How we use your data

Your information is used only to support the practical running of courses, resources, communication, and account management.

• To deliver educational services
• To manage bookings and payments
• To provide support and communication

Data protection

We take data security seriously and limit access to those who need it for legitimate educational or administrative purposes.

• Your data is stored securely.
• We do not sell or share your data with third parties.
• Access is restricted to authorised personnel only.

Children’s data

Children’s data is handled with extra care and used only for educational purposes.

Where learning notes or developmental information are recorded, this is done to help provide appropriate support and continuity for the child.

Your rights

Families may contact us if they would like to understand, review, or update the information held about them.

• Request access to your data
• Request correction of information
• Request deletion of your account